Job Description

About the job
Responsibilities:


Serves as a technical expert in the area of system administration for complex operating systems. In large companies, this requires understanding a global or multi-office network infrastructure.


Helps develop, document, communicate, and enforce a network technology policy.


Is responsible for the installation and configuration of new software and hardware, including the server network, devices and firewalls.


Is responsible for monitoring system performance, IT system operations and storage utilization.


Plans ahead for necessary hardware or software upgrades to support system growth.


Manages user accounts and assets, and assigns and updates security permissions on the network according to security policy.


Provides support with escalated help desk requests.


Leads a team of systems administrators, coordinates with different departments.


Mentors team members and educates users.


Architecture and maintenance of network storage, virtualized and non-virtualized server environments, and all WAN/LAN networking segments


Building and configuring Windows and Linux Servers for Development, Corporate, and Production datacenter environments, leveraging automation tools for deployments and system consistency


Developing and operating various tools to monitor Network, Server, and Storage health and performance


Contributing to the capacity, scalability, and budget planning


Performing maintenance and upgrades during off-hours and provide 24 X 7 on-call support


Assist in root cause analysis of production issues and provide report which includes recommendations for identifying future issues more quickly preventing future failures entirely, whether through process or technology improvements


Resolve system emergencies with significant impact on the integrity of user data and systems


Establish software/hardware standards and systems policies and procedures


Conceptualize and implement systems within broad technical or structural frameworks


Perform capacity planning for system configuration, software services, network services, load distribution, and service interrelationships among computer systems


Qualifications:


At least 3-5 years of experience working in the information technology sector.


Bachelors degree in the field of computer science, information science, information systems or related field.


Advanced knowledge of networking and distributed computing environment concepts, as well as a sound understanding of the principles of routing, firewalls, and client/server applications. Also have experience with troubleshooting and issue resolution principles, methodologies and techniques.


Good knowledge of applicable laws and data privacy policies.


Requires team management and problem-solving skills, resourcefulness, strong organization skills, and initiative.


List any licenses or certifications required by the position: MCSE, II, IAT, MCTS, MCSA, VCP, ITIL, MCITP, MCP, CE

Quick response

Required Knowledge

• K0001   Knowledge of computer networking concepts and protocols, and network security methodologies.
• K0003   Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and privacy.
• K0004   Knowledge of cybersecurity and privacy principles.
• K0050   Knowledge of local area and wide area networking principles and concepts including bandwidth management.
• K0104   Knowledge of Virtual Private Network (VPN) security.
• K0130   Knowledge of virtualization technologies and virtual machine development and maintenance.
• K0158   Knowledge of organizational information technology (IT) user security policies (e.g., account creation, password rules, access control).
• K0167   Knowledge of system administration, network, and operating system hardening techniques.
• K0179   Knowledge of network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth).
• K0274   Knowledge of transmission records (e.g., Bluetooth, Radio Frequency Identification (RFID), Infrared Networking (IR), Wireless Fidelity (Wi-Fi). paging, cellular, satellite dishes, Voice over Internet Protocol (VoIP)), and jamming techniques that enable transmission of undesirable information, or prevent installed systems from operating correctly.
• K0332   Knowledge of network protocols such as TCP/IP, Dynamic Host Configuration, Domain Name System (DNS), and directory services.

Required Skills

• S0073   Skill in using virtual machines. (e.g., Microsoft Hyper-V, VMWare vSphere, Citrix XenDesktop/Server, Amazon Elastic Compute Cloud, etc.).
• S0154   Skill in installing system and component upgrades. (i.e., servers, appliances, network devices).
• S0158   Skill in operating system administration. (e.g., account maintenance, data backups, maintain system performance, install and configure new hardware/software).

Required Abilities

• A0055  Ability to operate common network tools (e.g., ping, traceroute, nslookup).
• A0123  Ability to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation).