Consulting Systems Engineer (FortiSIEM/FortiSOAR/FortiMonitor) – EMEA
  • United Arab Emirates Dubai
  • Fortinet
1 year before
31.12.2023
Operate and Maintain
Customer Service and Technical Support
Job Description

As a member of the International Sales Department, you will work closely with the Sales Team to position our SIEM and SOAR solutions, drive field Systems Engineers in their projects and report product evolution requests to Product Management

Responsibilities:

Member of the CSE team which covers INTL region (APAC and EMEA)
Second level of pre-sales support assisting the field SE organization with:
RFPs/RFIs: design, solution specification, product information
Supporting key projects to ensure Fortinet success
Leading technical discussions, articulating the technology and demonstrating differentiated value
Conducting compelling solution presentation, demonstrations and POCs
Providing hands-on technical assistance
Responsible for building technical material to support sales activities (slideware, solution brief, white papers, success stories, technical notes, TOI, etc.) and design workshops
Effectively disseminate product knowledge to the Sales Team and Channel
Point of contact for the Product Management team: responsible to report and consolidate customer needs across INTL, validate business case, write and prioritize feature requests
Report project activities, analyze project trends and provide market vision
Participate in the development of commercial strategies
Travel as required in INTL region

Requirements:

Bachelor’s degree preferably in Computer Science or Information Systems. Will consider related field (or equivalent) experience.
10 years’ experience in a pre-sales or customer-facing IT consultancy role
Experience of presenting to large groups
Experience of working in a distributed team
Strong understanding of SIEM and SOAR concepts, and the SOC environment
Extensive hands-on experience with SIEM and SOAR, including parser writing and playbook designing
Solid understanding of Network Analytics, Security Metrics: IoC, SOC Analysis, SecOps, Incident Response
Good understanding of IT operations, application delivery and SaaS solutions
Knowledge of current infrastructure and application monitoring solutions in security industry
Solid understanding of: Threat Intelligence, Cloud Security, Network Security, Vulnerability and Risk Management, Endpoint Security, Identity and Access Management
Core
Linux administration (CentOS)
Bash command line, Bash scripting, vim
Python
SIEM Parsers and Regular Expressions
Desirable
Elasticsearch/ ELK stack
Powershell
HTML, PHP, REST API
Excellent interpersonal, verbal and written communications, analytical and presentation skills
Ability to effectively articulate complex technical ideas to non-technical audiences
Ability to evaluate end-user business requirements, translate them into technical specifications, develop and implement the appropriate technical solution
Ability to manage multiple tasks and opportunities, generate product demand at scale and be self-motivated
Strong problem solving & troubleshooting skills
Self-motivation and a drive to succeed
Collaboration and team working

Fortinet is an equal opportunity employer.

We will only notify shortlisted candidates.

Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.


Quick response

Required Knowledge
  • K0001   Knowledge of computer networking concepts and protocols, and network security methodologies.
  • K0003   Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and privacy.
  • K0004   Knowledge of cybersecurity and privacy principles.
  • K0005   Knowledge of cyber threats an`d vulnerabilities.
  • K0088   Knowledge of systems administration concepts.
  • K0116   Knowledge of file extensions (e.g., .dll, .bat, .zip, .pcap, .gzip).
  • K0224   Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems.
  • K0237   Knowledge of industry best practices for service desk.
  • K0242   Knowledge of organizational security policies.
  • K0287   Knowledge of an organization's information classification program and procedures for information compromise.
  • K0292   Knowledge of the operations and processes for incident, problem, and event management.
  • K0294   Knowledge of IT system operation, maintenance, and security needed to keep equipment functioning properly.
  • K0330   Knowledge of successful capabilities to identify the solutions to less common and more complex system problems.

Required Skills
  • S0142   Skill in conducting research for troubleshooting novel client-level problems.
  • S0159   Skill in configuring and validating network workstations and peripherals in accordance with approved standards and/or specifications.
  • S0365   Skill to design incident response for cloud service models.

Required Abilities
  • A0025  Ability to accurately define incidents, problems, and events in the trouble ticketing system.
  • A0034  Ability to develop, update, and/or maintain standard operating procedures (SOPs).