Cyber Security Presales Engineer
  • United Arab Emirates Dubai
  • CNS Middle East
1 year before
31.12.2023
Operate and Maintain
Customer Service and Technical Support
Job Description

Job Description

The job holder is expected to collaborate with the sales team by acting as technical expert in customer presentations. In addition, he/she will determine the technical requirements to meet the customers' goals. He/She will also respond to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions.


Job Responsibilities:

Provides Technical Pre Sales and Solution Design support for Cyber Security to Sales and Services.
Stays abreast of trends in the Cyber Security marketplace to ensure the solutions competitive position.
Lead the pre-sales & proposal development process;
Contribute to the development of proposal costing strategies
Direct on-time, quality delivery of solution
Conduct Customers Consultancy and advisory
Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the company


Qualifications

5-7 years of experience in a similar capacity in a competitive ICT Solutions and Services environment specifically in Cyber Security;
Industry, region and Local UAE knowledge
Proven track record of implementing next generation cybersecurity solutions within an enterprise
Proven track record of Pre-sales in Cyber Security
Solution and Service Strategy and Design capabilities;
Evidence of good business acumen
Extensive experience in cyber security related activities and controls
Broad range of experience in cyber security technology and vendors
Large Corporate / SI / MSP working experience preferred
CISSP / CISM / CISA qualification preferred


Quick response

Required Knowledge
  • K0001   Knowledge of computer networking concepts and protocols, and network security methodologies.
  • K0004   Knowledge of cybersecurity and privacy principles.
  • K0006   Knowledge of specific operational impacts of cybersecurity lapses.
  • K0237   Knowledge of industry best practices for service desk.
  • K0242   Knowledge of organizational security policies.
  • K0287   Knowledge of an organization's information classification program and procedures for information compromise.
  • K0294   Knowledge of IT system operation, maintenance, and security needed to keep equipment functioning properly.
  • K0317   Knowledge of procedures used for documenting and querying reported incidents, problems, and events.
  • K0330   Knowledge of successful capabilities to identify the solutions to less common and more complex system problems.

Required Skills
  • S0039   Skill in identifying possible causes of degradation of system performance or availability and initiating actions needed to mitigate this degradation.
  • S0142   Skill in conducting research for troubleshooting novel client-level problems.

Required Abilities
  • A0034  Ability to develop, update, and/or maintain standard operating procedures (SOPs).