Security Service Engineer
  • United Kingdom Stoke-on-Trent
  • Chubb Fire & Security Group
1 year before
31.12.2023
Protect and Defend
Cyber Defense Infrastructure Support
Job Description

Company Description


At Chubb UK & Ireland, you will be joining a global provider of fire safety and security solutions & services, that have been protecting communities and assets for over 200 years.


People are at the heart of everything we do, and your wellbeing is hugely important to us. That’s why we are committed to keeping you safe, secure, and happy in your career.


With a new partner in APi Group, we are faced with exciting times ahead – filled with plenty of new opportunities for you. To help us do this we need people like you, with the desire to play your part in making the world a safer place.


Job Description


Why work for us?


We have created the perfect platform for you to progress your career with Chubb F&S, with a range of opportunities available. As well as an excellent career progression, you will get: -


Opportunity to earn in excess of £40,000 - this figure depends on your experience and includes base, retained Callout rates and overtime
Stable / long term work with a leading national business, but work on a localised patch...no more travelling long distances
25 days holiday plus bank holidays
Company Vehicle – you can use this for private use
Employee referral scheme - £1000 per hire
Life Assurance – 4 times base salary
Travel Time Scheme
Pension – we match up to 4%
Sales referral incentive scheme
Uniform, all PPE, tools and ongoing training provided


What You Will Do


You will be involved in attending and undertaking primarily maintenance of security systems at a range of customers.
A key point of contact for a number of customers, and be responsible for ensuring their security engineering needs are met
And you may also be required to participate in the installation and servicing of standard customer contracts, and partake in service call-out as necessary


How You Will Do It


Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
Ensuring your time is managed efficiently and jobs are prioritised correctly.

Qualifications


Experience within Fire & Security industry- ideally having Intruder Alarms, Access Systems and CCTV experience
Driving license
Ability to lift and climb ladders
Always deliver excellent Customer Service


Additional Information


We welcome application from skilled professionals such as Security Systems Service Engineer, Security Service Engineer, CCTV Service Engineer, Access Control Engineer, Service Engineer, Field Service Engineer, Security Systems Engineers


Quick response

Required Knowledge
  • K0001   Knowledge of computer networking concepts and protocols, and network security methodologies.
  • K0004   Knowledge of cybersecurity and privacy principles.
  • K0005   Knowledge of cyber threats an`d vulnerabilities.
  • K0044   Knowledge of cybersecurity and privacy principles and organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation).
  • K0061   Knowledge of how traffic flows across the network (e.g., Transmission Control Protocol [TCP] and Internet Protocol [IP], Open System Interconnection Model [OSI], Information Technology Infrastructure Library, current version [ITIL]).
  • K0179   Knowledge of network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth).
  • K0258   Knowledge of test procedures, principles, and methodologies (e.g., Capabilities and Maturity Model Integration (CMMI)).
  • K0332   Knowledge of network protocols such as TCP/IP, Dynamic Host Configuration, Domain Name System (DNS), and directory services.

Required Skills
  • S0053   Skill in tuning sensors.
  • S0077   Skill in securing network communications.
  • S0079   Skill in protecting a network against malware. (e.g., NIPS, anti-malware, restrict/prevent external devices, spam filters).
  • S0124   Skill in troubleshooting and diagnosing cyber defense infrastructure anomalies and work through resolution.
  • S0367   Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation).

Required Abilities
  • A0123  Ability to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation).