Job Description

Qualifications

IT Administrator: 3 years (Required)

Hotel Industry: 3 years (Preferred)

CCNA (Preferred)

Full Job Description

Job Description: IT Administrator

Location: Al Ain

Duties & Responsibilities:

Responsible for overseeing and handling network, Servers, Workstations, IT equipment, Avaya PABX, Microsoft O365, Apple TV, IPTV, iOS, MacOS, other devices, IP CCTV Camera, and support for the underlying server/desktop infrastructure.
Set up workstations with computers and necessary peripheral devices

(routers, printers etc.)

Check computer hardware (HDD, mouses, keyboards etc.) WiFi access points, printers etc. to ensure functionality and perform routine maintenance.
Install and configure appropriate required software and functions according to specifications.
Deploying & maintaining indoor/ outdoor WiFi Access points using heat maps.
Develop and maintain local networks in ways that optimize performance.
Ensure security and privacy of networks and computer systems.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Ensure 100% network / webserver uptime.
Keep updated with latest technology and security risks on a regular basis.
Able to perform other IT related task assigned by the management.

Requirements:

Degree or Diploma in Information Technology or related field, along with in depth knowledge of Microsoft OS, MacOS, Linux & Ubuntu, iOS, and networking.
Minimum 3-5 years of experience in IT Administration. Preferably in the

Hotel industry.

Proven ability to operate autonomously in high pressure situations, successfully handle multiple competing priorities and possess a high level of discipline while displaying a high degree of flexibility and professionalism.
Excellent communication and listening, organizational and prioritization skills, attention to detail, and problem-solving skills.
Ability to develop clear and concise documentation. · Demonstrated willingness to learn and apply new technology.
Must be flexible in working hours, including weekends, evenings, holidays, and the ability to travel.
Working knowledge of the ITIL Incident Management processes in an IT service delivery environment.
Holds a detailed understanding of core internet technologies – Routing and Switching, DNS, DHCP, mail transport, OSI Model.

Telecom knowledge including VOIP / SIP and mobile technologies is advantageous.
Preferably with a Certification as IT Administrator (e.g., CompTIA A+,

Microsoft Certified IT Professional, CCNA, Red Hat, ITIL)

A background in Networking - LAN / WAN and Wireless, workstation installation & troubleshooting, iOS, Linux.
Working knowledge of FortiGate, Ubiquiti & Cisco devices.
Good knowledge of Cyber security and data privacy principles.
Candidates who can join immediately will be prioritized.

Job Type: Full-time

Application Question(s):

Are you available to join immediately?

Experience:

IT Administrator: 3 years (Required)
Hotel Industry: 3 years (Preferred)

License/Certification:

CCNA (Preferred)

Quick response

Required Knowledge

• K0001   Knowledge of computer networking concepts and protocols, and network security methodologies.
• K0010   Knowledge of communication methods, principles, and concepts that support the network infrastructure.
• K0011   Knowledge of capabilities and applications of network equipment including routers, switches, bridges, servers, transmission media, and related hardware.
• K0050   Knowledge of local area and wide area networking principles and concepts including bandwidth management.
• K0061   Knowledge of how traffic flows across the network (e.g., Transmission Control Protocol [TCP] and Internet Protocol [IP], Open System Interconnection Model [OSI], Information Technology Infrastructure Library, current version [ITIL]).
• K0108   Knowledge of concepts, terminology, and operations of a wide range of communications media (computer and telephone networks, satellite, fiber, wireless).
• K0111   Knowledge of network tools (e.g., ping, traceroute, nslookup)
• K0113   Knowledge of different types of network communication (e.g., LAN, WAN, MAN, WLAN, WWAN).
• K0137   Knowledge of the range of existing networks (e.g., PBX, LANs, WANs, WIFI, SCADA).
• K0179   Knowledge of network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth).
• K0180   Knowledge of network systems management principles, models, methods (e.g., end-to-end systems performance monitoring), and tools.
• K0332   Knowledge of network protocols such as TCP/IP, Dynamic Host Configuration, Domain Name System (DNS), and directory services.

Required Skills

• S0004   Skill in analyzing network traffic capacity and performance characteristics.
• S0040   Skill in implementing, maintaining, and improving established network security practices.
• S0056   Skill in using network management tools to analyze network traffic patterns (e.g., simple network management protocol).

Required Abilities

• A0052  Ability to operate network equipment including hubs, routers, switches, bridges, servers, transmission media, and related hardware.
• A0055  Ability to operate common network tools (e.g., ping, traceroute, nslookup).
• A0059  Ability to operate the organization's LAN/WAN pathways.
• A0063  Ability to operate different electronic communication systems and methods (e.g., e-mail, VOIP, IM, web forums, Direct Video Broadcasts).