Job Description

Who we are?


Sanlam Investments Group is one of South Africa’s largest investment management companies. We have a performance history spanning over 100 years, and offer a range of investment and financial planning solutions to protect and grow the long-term wealth of our clients.


We Take Particular Pride In


Sanlam’s longevity and innovation
People, teamwork and values
A culture of diversity and commitment to growing our own timber
Our robust, tested and proven pragmatic investment process and philosophy


Our local and offshore investment products cover the full investment spectrum: active and passive; single and multi-manager – both locally and internationally. Our active funds range are managed according to our pragmatic value investing style.


What will you do?


Proven track record and ability to establish, resource, lead and motivate a team of infrastructure, security and network engineers various levels of competency and seniority within a team
Excellent ability to maintain the teams focus on delivery in uncertainty
Provide leadership, management, and technical vision for IT infrastructure management, including cloud infrastructure
Provide strategic direction regarding the optimal use of infrastructure, with a focus on standardization, simplification and modernisation
Provide strategic direction with regards to leveraging available technologies for infrastructure
Management and daily operational leadership and administration of the infrastructure and operational teams
Excellent communication skills
Excellent presentation skills and ability to convey complex ideas in an understandable and simplistic manner
Must be able to communicate effectively at all levels, from strategic executive and senior management to implementation level details
Excellent ability to effectively communicate with external third-party vendors, providing guidance to their efforts
Accountable for the up time of operational IT environment, including infrastructure and applications and required maintenance activities
Maximizes reliability/continuity of systems to protect revenue, customer experience
Consolidates and integrates IT infrastructure; reduce complexity, cost to optimize the IT spend for the operational environment and tracking related expenses
Supports all IT hardware, software, networks and facilities required to develop, test, monitor, control and support IT services by implementing mechanisms to monitor, manage and provide progress on all operational activities
Track and plan team productivity, delivery and operational roles in support of business
Drives automation of processes and workflows to maximize productivity of employees and their ability to contribute strategic value to the business
Oversees service/helpdesk (incidents and service requests)
Oversees system administration (Windows server, MAD administration, backup systems administration)
Oversees cyber security processes (threat intelligence, security and vulnerability assessment, incident response)
Develops IT governance tools, processes, templates
Contribute to the establishment of effective governance approaches
Develop infrastructure and operations in adherence to Sanlam IT policies and/or standards for SIG
End-to-end management of IT operations vendors
End-to-end management of IT resource vendors
Implements measures to address IT audit findings and/or compliance issues
Partakes in relevant governance and audit activities, bodies and forums
Ensures required processes and procedures are properly designed and documented to support business enablement
Ensures proper risk management measures are in place for infrastructure


What will make you successful in this role?


Bachelors or Master’s degree, preferably in Computer Science, Data Science, Information Systems, Statistics, Analytics, Business Administration, or Engineering
10+ years business experience managing technical teams, Financial services experience would be advantageous


Qualification And Experience


Degree or Diploma with 12 to 14 years related experience.


Knowledge And Skills


Information system delivery service


Project Oversight


Business Requirements definition


Risk management


Service Level Agreements and management


Personal Attributes


Organisational savvy - Contributing strategically


Manages complexity - Contributing strategically


Plans and aligns - Contributing strategically


Optimises work processes - Contributing strategically


Build a successful career with us


We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.


Core Competencies


Cultivates innovation - Contributing strategically


Customer focus - Contributing strategically


Drives results - Contributing strategically


Collaborates - Contributing strategically


Being resilient - Contributing strategically


Turnaround time


The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.


Our commitment to transformation


The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensure a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Quick response

Required Knowledge

• K0001   Knowledge of computer networking concepts and protocols, and network security methodologies.
• K0002   Knowledge of risk management processes (e.g., methods for assessing and mitigating risk).
• K0004   Knowledge of cybersecurity and privacy principles.
• K0028   Knowledge of organization's evaluation and validation requirements.
• K0038   Knowledge of cybersecurity and privacy principles used to manage risks related to the use, processing, storage, and transmission of information or data.
• K0044   Knowledge of cybersecurity and privacy principles and organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation).
• K0048   Knowledge of Risk Management Framework (RMF) requirements.
• K0059   Knowledge of new and emerging information technology (IT) and cybersecurity technologies.
• K0126   Knowledge of Supply Chain Risk Management Practices (NIST SP 800-161)
• K0169   Knowledge of information technology (IT) supply chain security and supply chain risk management policies, requirements, and procedures.
• K0010   Knowledge of communication methods, principles, and concepts that support the network infrastructure.

Required Skills

• S0176   Skill in administrative planning activities, to include preparation of functional and specific support plans, preparing and managing correspondence, and staffing procedures.

Required Abilities

• A0033  Ability to develop policy, plans, and strategy in compliance with laws, regulations, policies, and standards in support of organizational cyber activities.
• A0077  Ability to coordinate cyber operations with other organization functions or support activities.
• A0118  Ability to understand technology, management, and leadership issues related to organization processes and problem solving.
• A0013  Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means.
• A0016  Ability to facilitate small group discussions.
• A0069  Ability to apply collaborative skills and strategies.
• A0098  Ability to participate as a member of planning teams, coordination groups, and task forces as necessary.